Working with the world’s leading operators
Operator activation and engagement across programmatic, affiliates, CRM and on-site, has been anchored in text and image formats for twenty years. Compare this to richer, in-the-moment, human based interaction such as TikTok and others. Video has become the preferred method of information consumption.
Our mission
Every day we see that customers respond positively to personalised experiences that speak to them directly in an entertaining and contextually relevant way.
Our mission is to transform how operators acquire and engage with their customers, using personalised video experiences at scale.
By using Generative AI (Gen AI) and Machine Learning (ML), OtherLevels is revolutionising customer experiences by transforming existing text-based content, into compelling, personalised one-to-one video and rich media experiences.
Our Background
OtherLevels’ background is CRM and real-time customer engagement within sports betting, iGaming, lotteries and fan engagement. Experience from working with industry leading operators and partners has shaped our design thinking, including:
- Zero to near-zero client integration
- Autonomous 24x7, capabilities
- Use AI and don’t hire more staff
- An open architecture, featuring pre-built connections to existing sportsbooks, personalisation vendors and CRM platforms.
Support
For product support simply log in to your account to find comprehensive documentation and reach support. Alternatively email us at support@otherlevels.com.
Media Enquiries
Please reach out to us at media@otherlevels.com and include any information such as topic, publication, or deadlines, and we’ll get right back to you.